This is my first box and I was excited to see what was in it. Just some Paul Mitchell haircare products, not specific to redheads and not designed for my curly hair. Nothing else. Disappointed and hope it gets better or I will cancel.
I did not realize that this was going to auto renew. If I had, I would not have ordered it in the first place. As soon as I got the email they were renewing my subscription, I emailed and logged in to cancel. However, they say you have to cancel a significant time before for it to be cancelled and not to charge you. Why don't they send out an earlier email so only the people that want to continue to receive their product renews? If I subscribe in the future to anything, I will only do it with upfront cancel anytime option. Their products are okay and may have renewed in the future, but won't now.