Rebecca R.

Reviewer on Cratejoy


Reviews (1)

Fixed error quickly

Em and Liz Box on Jun 2018

EDIT: Had a issues quickly and friendly rectified after an error with shipping listing. Glad they made sure my daughter got her box but on top issued a full refund for the mistake.

ORIGINAL: So my daughter and I have been looking for subscriptions to join and we ordered this one only to be sent a cancelation notice with no info and now see they have changed they won't ship to Canada. Not good customer service at all and now I have no explanation to my child who was looking forward to this box and watched me pay and order it. May be a new box but just really not impressed how they treat customers and change shipping without even contacting us first or sending the box. Just a email to cancel with a refund no apologies or anything at all. Bad PR

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