Leigh R.

Reviewer on Cratejoy


Reviews (1)

Amazing customer service and follow up

KETO4ALL! (Formally KetoCan Subscription Box) on Jun 2018

Things went a little awry with my KetoCan box last month... wait no... this story starts wayyyy earlier than that... it actually starts about four months ago.
So three months ago I signed up for my first KetoCan box. I only signed up for the monthly package - because - well you know - what if i don't like it - or I think it's not worth it... fast forward a few months and I decide - well yes... I love it. I love the random treats, the new ideas, the recipes, everything. I think I will sign up for the 3 month deal (more cost effective you know).
A week or two later I get a message verifying whether or not I'm still doing the monthly, or the three monthly or was I in fact buying two boxes... Great customer service, because of course I forgot to cancel my monthly subscription. So I didn't pay double.
Skip a month ahead - something goes awry with Canada Post. I contact Keto Can again - and not only did they "do right by me", but they actually went above and beyond. Super great work and mad shout out to Diane for all her help and hard work.

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