Trendy Memo is my favorite office box. I look forward to each box, and am always pleasantly surprised with the contents. Recently when I received a box, I opened it to find that some pens had leaked all over the planner - the first time I've ever had an issue.
I emailed Ashley right away and included pictures. I mentioned that I didn't want the planner because I already subscribe to one. Not only did she reply promptly, but she took the time to send pictures of replacement items from which I could select (journals instead of the planner, plus pens). I was so impressed with her personal service!
Normally I don't leave reviews, but Trendy Memo warrants an exception! Thank you, Ashley!