Melissa A.

Reviewer on Cratejoy

Reviews (1)

You will not get your shipments!

Bibliophilic Excursions on May 2019

I did receive my first box and it was super cool! I had a question about it so I message the seller and did receive a reply. I followed up with another question to which I received no response. I let that go and waited for my second shipment. It never came. I messaged the seller 3 times about my missing shipment and got absolutely no reply. Currently I am working with cratejoy to get a refund. In the meantime, I definitely got charged $136 for three shipments and only received one of them. Fortunately I listened to the advice of another reviewer who also had a bad experience and I put it on my credit card. So if cratejoy doesn't fix the issue next week, I will be getting a refund from my credit card. So while the Box itself was really cool, I strongly encourage everyone to find a different box shipment. Since this seller cannot be bothered to actually ship the boxes after you pay for them. Which kind of makes me question the quality of what was actually in my box. It looked cool, but can you trust it when the seller is obviously deceitful? Which is what I would call taking money for three months of shipments and then refusing to send anything past the first month. Fortunately, my credit card has great customer service.

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