I have had great experience with Cratejoy as a whole, but they obviously did not vet Urban Dapper Club. I ordered it, and didn't hear anything about shipping for over a week, so I reached out to them and they did not respond. I let another half week or so go by before realizing that something was wrong. I checked some other reviews and to my dismay they said Urban Dapper was a scam. So I reached out to cratejoy support and they reached out to Urban Dapper. In a few days, by box was shipped and arrived. I don't know what their deal is, but I'm never going to order from them again. Sprezzz Box is WAAAY better.