I ordered this as a gift for my nephew for Christmas and after 2 months reached out via email because no product was ever received. They claimed they had a delay in getting their supply and we should receive something “soon”. One month later, still no product or any further communication. I followed up again and requested my membership be cancelled and they refund my money. They cancelled my membership but claim they can’t refund my money because they are processing my orders now. Horrid customer experience and I wish I saw the other reviews before I purchased.