I have contacted the seller over and over. The response is nothing. I’ve been trying to reach them for over a month. We keep getting the same box over and over. I’ve emailed them more than 5 times. Messaged them on Instagram and messaged them through cratejoy as well. When we aren’t getting the same box over and over it is a good box. However the customer service is atrocious. Wish they would respond. It’s getting frustrating. So in short, as long as you don’t have to contact customer service the box is good. However if you need something beware. They do not respond.