My package supposedly shipped on 4/27/18, but two weeks later and the tracking indicates that it has yet to be received by the post office. This is my second package. The first package had a week delay from when I was told it shipped. I emailed them a few times and finally got a response that they'd look into and ship a new one next week, if it hadn't been resolved. The first time, the next day after communicating with them, the package mailed. I'm going to cancel this subscription, as this is a hassle to have to follow-up for weeks after each package ships. The first shirt we received seemed like good quality and my husband liked it.