Very unhappy with this subscription. First, they did not honor their 7 day shipping policy, and 8 days later my box still didn't ship. I e-mailed them, and was assured it would be mailed and said they have been busy..guess my order was meaningless. They sent me a confirmation e-mail that my box had shipped with a bogus tracking number, still showing today; 10 DAYS after when they said they shipped it, from the fedex website that it does not exist. They didn't even mail what I paid for. I would like a refund for the product that seemingly wasn't even sent.