I had initially written a bad review due to not receiving my tie on time but when I got home it's was actually there and it's awesome.
The customer service team got back to me in a timely manner and credited me a month for the inconvenience
I ordered my bow tie subscription March 2nd ,it is now the 27th, they said it ships out on the 22nd and it has yet to arrive.
I have contacted the customer service email to no avail.
If I receive a response to my email or if my product comes in I will adjust this review accordingly