Like another reviewer posted, Kind Kid Society knows how to take the order and money but not how to follow through with actually packing and shipping their boxes. I prepaid for a three month subscription for my granddaughter but only received the first. They state shipments go out on the 21st-28th of the month but now 9-16 days later a shipping label hasn't even been created. I've emailed twice asking for a refund with no response from Kind Kid Society. Please don't order from them as you will be out your money plus have a very disappointed girl.