Melissa P.

Reviewer on Cratejoy


Reviews (1)

Horrible experience/Poor Communication

Knit-Wise on Jun 2018

I placed my first order on the 13th with the understanding that shipments would be processed starting the 20th. By the 31st, my mother had not received her shipment, and I was charged for my 2nd shipment. I messaged the seller - no response. My mother received the shipment a few days later, and it was missing key components - like the crochet hook. I messaged the seller again about the missing items and gave them 3 days to respond - still no response. I am cancelling immediately. I wanted to gift something creative but now I doubt I will ever use a subscription gift service again.

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