This review’s one star only reflects the shipping, but I am not able to comment on the rest as it forced me to rank each area. I ordered in early December and was mislead that package would come before Christmas for my niece. According to the postal service, it finally arrived after Christmas, on January 4th, which was unacceptable, since I’d ordered in early December. I reached out by email twice with no response before and after Christmas. To top it all off, it appeared to be stolen off my porch, so I cannot comment on the quality of the product & wish I was not forced to rate it one star for each. However, will never use this company again, nor will I use Cratejoy moving forward.