Brianna A.

Reviewer on Cratejoy

Reviews (1)


Jackie's Chocolate on Mar 2019

I repeat, DO NOT ORDER. I have had nothing but a fight with Jackie's Chocolate since the beginning. I ordered a subscription of 1 box of chocolate every month for a year. After noticing my dad was not getting his boxes every month like I PAID for, I decided to reach out. I have tried and tried to get answer out of Jackie's Chocolate as to my tracking numbers. But no one has ever got back to me. I finally reached out to cratejoy and they were able to provide my tracking numbers right away. So here is how I received my chocolate. June 11, July 30, Aug 13, Oct 22, Oct 22, Dec 24, March 16, March 16, March 16, March 16.
So now he has 4 boxes of chocolate in 1 month because they forgot to send out chocolates other months. Ridiculous. I paid for a box of chocolates each month, not 4 boxes of chocolate in 1 month.
The only reason I got 4 boxes in March is because I called and complained on March 16th. Hmmm weird how they just happen to send out his boxes the same day that I called.
Anyways, buys beware! DO NOT ORDER ANYTHING FROM JACKIE'S CHOCOLATE, unless you want a headache.
I also turned them into the better business bureau, that was before my dad got the package on Tuesday with the 4 boxes of chocolates in it (which I am not happy about at all).
In response to what Jackie's Chocolate said: The...

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