I wanted to get this subscription for my husband for Father's Day and due to confusion and user error, I ended up double ordering a three month subscription and was unable to use a coupon I'd seen on Cratejoy's site.
I first contacted Cratejoy who directed me to Baseball Cards of the Month specifically. Jeff was FANTASTIC! I only needed to send one e-mail explaining my two-fold problem. Jeff responded right away accommodating all of my requests. I received my refund promptly without ANY hassle.
Our first box is on it's way and provided the cards make the hubs happy, I will have no problem continuing our subscription!