Alexandra S.

Reviewer on Cratejoy

Reviews (1)

Loved the stickers but....

Violette Sticker Club on Jul 2020

I absolutely loved the stickers but after contacting the company about a missing shipment, I'm sorry to say I've canceled my subscription. No matter how great their stickers are...I cannot do business with Violette Stickers any longer. They are disorganized and untrustworthy. I was told February's stickers shipped out on the 25th of February but when I hadn't received them by the 10th I contacted the company and was promised that they would be re-shipped that very day. I still don't have them and it's the 24th of March. To make matters worse they charged my debit card for the March sticker order after I told them to cancel my subscription. I've had email correspondence with Teresa Castle of Violette Stickers but she just told me to be patient, the stickers are coming and I should know it takes a long time to get to the UK from their location in California! Ironically, I'm not in the UK, never have been, in fact I'm also in California less than 150 miles from the Violette Stickers business office. I don't want any business like Violette Stickers having access to my bank account so that's why I had to cancel and it's really too bad because I loved their stickers.

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