I am more than happy with my first subscription box from PupJoy. I love that you can customize the box to your pets needs rather than getting a box full of stuff that you don't need/want. My example, my dogs really don't play with toys but they sure love treats. My little Pomeranian has only 5 teeth so I preferred treats that were easy to crumble/softer. After working with their fantastic customer service rep, they were able to meet her needs and supplied us with great treats. I feel like the quality of the treats were of the highest standard and I felt at ease and worry free about giving them to both of my pups. I will no longer purchase treats from anywhere else. Thank you PupJoy!