I can not say enough good things about dapper dog box. When we first signed up I picked the wrong size. After contacting DDB to upgrade to a larger size for the next box they replaced the small bandana right away and changed our account for the future. Even though it was my mistake they were so amazing! Our pup loves the treats and toys (I love the bandanas). Always great to find a company that not only has great products but also stands by them and their customers!