This is my second box. I had an issue with the panty size on my first box. I emailed to change the size. It was responded to promptly. I don't remember getting and email confirming. So I was hopeful for this box. Upon opening it I was immediately happy with all the products until I got to the panties. The size had not been changed. Which is very disappointing. But not only that they were Christmas themed for October. And one pair was a thong which I requested not to get. Also the brand on the panties was X'd out like they came from a discount store. This would have been the perfect box. But I have to take one star for that not being corrected.