Michelle H.

Reviewer on Cratejoy

Reviews (1)

Worst Customer Service EVER

Enchanted Crystal on Feb 2019

My daughter and I absolutely loved the first shipment she received as a gift from me, but unfortunately her second shipment never arrived. A month later, I have now contacted Enchanted Crystal customer service 3 times and Cratejoy customer service 3 times with absolutely no resolution. I've been given repeated scripted responses and ridiculous excuses. Not only will I never purchase from this seller again, but Cratejoy has lost a customer as well.

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