Shipment confusion?

I ordered a 6 mos subscription for my husband for the holidays and received the 1st shipment promptly. I have not received a 2nd shipment although it says a shipping label was created over a month ago. It also states the 3rd shipment is also being processed?
Updated 1/22/20- Bell Lap got back to me promptly and apologized for the confusion. They are sending the missed shipment and a little extra something for the confusion. That's what I call CUSTOMER SERVICE!!

Loved the selections. Cannot wait for next month.