David L.

Reviewer on Cratejoy

Reviews (1)

Very poor customer service

BomiBox on Aug 2018

I purchased a BomiBox about two weeks ago. At that time, the order said it would ship out on July 30th. It is now August 9th and the order has not shipped.
The more frustrating part is that I contacted their customer service multiple times, asking for an update. No reply to any messages. I could be more understanding if there was some stocking error and I had to wait until the end of August, but now it just feels like I've been ripped off. I spent roughly $40 for an item I didn't receive and then all attempts to contact the company have been ignored. One single, simple email would have avoided this one star review...Oh well. Buy at your own risk.

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