Jessica A.

Reviewer on Cratejoy


Reviews (3)

Great

Charm With Me Club on Jan 2020

Lovely charm bracelet, lovely charms. Absolutely wonderful customer service. 10/10 would recommend.

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HELLO

Kal-Elle Fandom Monthly on Jan 2020

How do I reach the owner? Will she respond to this? I received a winter grabbag and it was amazing. I cant get any information about my monthly box. Emails and social media havent worked. Is there a phone number?

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Confirm the owner is paying attention fi

mintMONGOOSE Jewelry Subscription on Jan 2020

I think this could be good, but the owner isnt putting enough attention into it. I received 2 of regular, with 3 items each, and those were basically doubles of eachother, I also received the black, that was supposed to have a surprise past box, I never received. The black subscription I received had 3 pieces, 2 of which I was previously sent, and theres no difference from the regular? No accessories, nothing. The owner did eventually respond to me and refund my money for everything. It was pretty abysmal that the only reason she responded to me was I posted allover her Instagram. She answered me once, apologizing and telling me she didnt have time to talk to me she was driving, she will fix things later, later that night she was oddly still driving and promised me she would fix the doubles and not to worry about my bonus box, and past box I hadnt received assured me I would get everything right, and then just wouldnt respond to emails Instagram messages, nothing. I received another charge, and another set of jewelry I already had and she had nothing to say until I called her out on her Instagram, like a big old jerk. I am a mother, and I have my own business. When I had issues that were taking away from my business in my life, i let my customers know, and didnt try to take on more than i should. I am understanding...

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Quick Stats
3 Reviews
1 Helpful Vote