Just received OCTOBER box before Christmas. Two months late. Cancelled before December payment came out. Otherwise I would be about to renew AGAIN on 1/1. Still haven’t even received the November box.
Quality has gone down as cost has gone up in the past year. Now it’s a lot of postcards/stickers or some weird non-fandom theme (Space?) Shipped in a bubble envelope instead of what used to be a fun and well curated box.
Melanie- Life gets in the way. We all get that. But if you can’t at least maintain your business, send a message to your subscribers and stop charging them until you can get it together. Stop letting more people sign up for something they won’t get for months. You still have a good overall rating, but if you keep going like this, that will change, and you will lose more subscribers. I loved this box so much that I gave you a full 6 months to get back on track. Let me know when you get back to where you were a year ago. I’ll happily give it another shot.
*On a POSITIVE NOTE! The October box I waited over 2 months for was actually almost as good as the boxes from a year ago. Jewelry was neat. Cool earrings that my Niece commandeered. Well themed (Alice in Wonderland). Awesome Collectable pin.
Had I reviewed this box when I first signed up it would have gotten 5 stars. Since then, however, it seems the quality of...