Mykaela B.

Reviewer on Cratejoy

Reviews (1)

Terrible! Do not subscribe!

True Serenity Tea on Jun 2019

Terrible customer service! I purchased a 3 month subscription for my grandmother sometime in November. The first box arrived in December. I had to contact them in February when she didn't receive one in January or February so the representatives informed me 2 boxes would be sent. They were not! Instead I had to email again in March asking why she didn't receive any and why I hadn't received any shipping information. I was told that true serenity tea doesn't give tracking information for my region (yet I had received tracking information for the first box). When she finally did receive the tea package, there was only one box and again I had to email. The last box arrived in April.

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