I have had this box for years and I am always pleased. I have found some of my favorite books through My Thrill Club boxes! Of course, some of the books are a miss for me, but when I leave a review of the box, I do feel like my review was taken into consideration when I look at the books in the next box. I love the fact that you get NEW books in a this box, as there are alot of used-book subscription boxes out there for a higher monthly price. The customer service team is fantastic! They are quick to respond and more than fixed the two issues I've had. They are also always ready to chat about books! I highly recommend this box. It is a great value, for great books, and you are in great hands with the My Thrill Club family.