Jennifer V.

Reviewer on Cratejoy


Reviews (2)

#1 gift request in our house

MATTER on Oct 2019

We LOVE matter boxes! We did a 6 month subscription for our teen son last Christmas and it's #1 on his list for this year. The seller ships out just as stated, emails are sent with tracking numbers (ships fast!), and if you EVER have a question about an item in the box or wish to purchase an additional box, the seller has AMAZING communication. Because of the communication alone, we've purchased additional special past boxes, as well as ones past our original subscription. The seller makes it very easy. The items are of great quality and there is always a card explaining each item. We've recieved things from Nasa, fossils, and items we've never heard of before, but are very interesting to learn about. If you love Science, you will look forward to this every month.

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Wasted our money and time.

Creation Crate on Oct 2019

Sadly we bought a 6 month subscription to this box. We were very excited to work on the projects, however the instructions to download a driver to our Mac Computer did not work. Our computer went black and we had to restore it to factory settings. I reached out to the seller, they did not feel bad and told us to try a different driver to install. We were very reluctant. We did and that one didn't work either. The company is basically asking you to hack your own computer to make this work. We never did get any of the 6 boxes to work. Waste of money for us. 2 of the 6 boxes were over a month late. The seller does not communicate when there is any issue with backups on their end. Beware

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2 Reviews
1 Helpful Vote