No! Putrid item-Mom threw away

I want to CANCEL this subscription as a gift. It was reported that something within the box was putrid and the recipient threw it all out. She got a pair of socks, bookmark, matchbook with bone, soapstone animal of some sort, 2 French crepes, mushroom from Mexico, another box of rancid items. This is not what a mostly home bound 80 year would like nor I. Please give me a refund. I will pay for the 1 box but not the other 2. Please adjust credit. What a disappointment!!!