Horrible customer service. There is NO PHONE NUMBER to contact them on.
They renewed my subscription at the end of December and I never received a shipment in January. After submitting multiple tickets, I still haven't received my shipment nor a refund. I did however get another email saying they were going to run my card in January and so I sent ANOTHER ticket re-explaining how I didn't receive my shipment yet and to please fix the issue or get a refund.
They didn't send my shipment this month and they didn't run my card.... BUT I STILL DON'T HAVE A JANUARY SHIPMENT OR A REFUND!!!!