Pamela P.

Reviewer on Cratejoy


Reviews (1)

Superpower Academy on Feb 2019

For Christmas, I was searching for an “experience” that I could give my 9-year old granddaughter. I happened upon Superpower Academy. It certainly fills the bill. She anxiously awaits the monthly boxes and very much enjoys the activities and learning experiences. I also want to commend Pamela for her customer service. She is very hands on and proactive. For example, given the volume of shipping over the holidays, I cut it close with my order and was very anxious about the first box arriving in time for Christmas Day. Pamela did everything possible, including tracking my package for me and even offering to express ship a duplicate package. She sent me regular email updates as to status. Fortunately, the initial package arrived in the nick of time! Also, after the first box arrived, I realized I had caused a name error. So I reached out to Pamela and asked if she could correct it for me. Again, she responded immediately and took care of the correction for me. Bottom line, I highly recommend Superpower Academy — fun, great learning experience and fantastic customer service!

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