Erin B.

Reviewer on Cratejoy


Reviews (1)

Ugly earrings and horrible service

EarFleek on Jan 2020

Their customer service is the WORST. Seriously, I've never dealt with a ruder company.

And the earrings are just okay. Some are okay cute. Some are downright ugly. Most are ones that will molder in your jewelry box because you choose to wear better earrings in your collection instead.

You'd be better off to take the money and shop on Amazon or even buy the cheap jewelry directly from China yourself.

I bought a subscription through Groupon. And when I tried to cancel it a year later (because I didn't know they automatically renewed it and didn't email to let me know) they accused me of fraud, that I'd somehow gotten a better price through some tricky method.

Then when I showed my receipt, Ear Fleek didn't apologize for the accusation, but instead proceeded to back charge me for earrings I'd already bought and paid for through Groupon and would only give me a partial refund for the upcoming year.

When I asked what I was paying the extra cash for, Joe at EarFleek told me, "You are paying a higher price because we are now giving you monthly servicing. It costs us time to provide you servicing as a monthly customer."

*snort* I paid extra for their bad customer service, patronizing behavior, and accusations of fraud.

That's not really what I was hoping for when I subscribed to EarFleek.

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