Christopher L.

Reviewer on Cratejoy


Reviews (1)

DO NOT ORDER. TERRIBLE FULFILLMENT

Jackie's Chocolate on Jun 2019

I ordered a 6 month subscription for my girlfriend for Christmas. The first two boxes came right on time for December and January. But once February came, everything went downhill. Her February box did not show up until MARCH and she hasn’t received the March, April, or May boxes. They all say they are being prepared but we haven’t received anything. We’ve tried contacting customer service multiple times with no responses. 2/3 times the chocolate selection was the same, so there wasn’t much variety, but the chocolate itself is good. I wish I could just get a refund because all of this hassle is not worth it. I spent almost $100 on this and have only gotten 3 boxes, and one of them was EXTREMELY late. Would never recommend this box to anyone.

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