This is a wonderful box subscription for a new home owner. You can decorate your home with one new plant at a time. I received as a gift and have had 2 plants so far. Both arrived packaged well. I like the little clippers that came in one box. Easy plants to grow. My pets are safe if they decide to nibble a bit. Which, is good because my kitten decided that the spider plant was his new garden!
I gave as a gift and did not get feedback from the reciever, so I cannot comment on quality or design. However, I don't like their website. It is very difficult to cancel the subscription and it is automatic renewal. So, buyer beware. It is tricky to cancel the subscription. You have to go through 5 plus questions before it will let you de-activate. That is pretty scammy. I would not recommend this subscription box for that reason alone.
I purchased this as a gift for my mother. First of all, purchasing as a gift is hard. The emails all come to the purchaser instead of the receiver. I believe once the gift is purchased, an email should go to the gift receiver to manage their own gift. Isn't that why I provided the recipient's email? I did contact customer service at the beginning to find out if plus sizes were carried and they were very accommodating for that. So, my mother received her first gift. She likes it. But, I thought it was a very drab sweater. When she washed it, it shrank and became unwearable. Apparently, it had no cleaning instructions and it needed to be hand washed or line dried? The 2nd package she did not like the style, so she returned. The 3rd package came with 2 items, I guess to replace the 2nd but they were completely the wrong size. She wears 3X, 26. Theses were 1X or 18-20. There has been no communication other than the note my mother put in the return package. Very disappointed. I really wanted this subscription to work out. But, we are just not impressed. The ability to choose your celebrity or style portion is new. However, I personally cannot pick from the choices.