Christine S.

Reviewer on Cratejoy

Reviews (1)

Never received the box......

Hiker Crate on Jun 2021

I gifted this to a friend and first of all, the fact that they only shipped once a month really messed up the timing for my friends birthday gift. So it was already delayed in the first place. Second.. She never received the first box. We checked 3 times that the address was correct and it was but she never got the package. After contacting the Hiker Crate Team, they asked me if I wanted to receive a refund or ship another box at no extra charge. I asked for another box but I haven't heard an update.... It is now two months past my friend's birthday and she has received nothing. I just emailed the customer service back for a full refund, this just isn't worth the hassle.

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