I got this last year (2019) for my mom for Christmas/her birthday (the same day, poor thing!), and she absolutely LOVED it. It was easily her favorite gift, which means I totally got Good Daughter Points(tm). :D The one time we had any issue (a mug arrived broken), customer service was quick to replace the item and were very nice, too -- so I had no problem resubscribing Mom for another round this year.
Thanks for the great box, great service, and for all these Good Daughter Points. :D