My view on the box itself is that it's a nice little surprise box of supplies and other teacher stuff we so often find we need. I liked the assortment of supplies for the money. However, I think the company may want to reexamine their service flow. I had to contact the Black Box folks themselves by e-mail in order to receive paid-for boxes. The response was quick and helpful, but I do wonder if there is a technical issue slowing down what ought to be a simple subscription.