Emily M.
Reviewer on Cratejoy
Reviews (3)
Great Box, Prompt Shipping
IndiFix - A Monthly Box of Indian Snacks & Treats on Jun 2022
I liked most of the candies, and the ones I didn't someone else in my family did. This is a wonderful box. Very prompt shipping.
Curation
Shipping
Quality
Verified Purchase
Still Have Received Nothing
Treats on Mar 2022
I am another customer who has received nothing. Despite the shipping notice saying three days after order, we have waited a month and received nothing. I wrote and inquired and have received no response. This is frustrating as it was a present for a small child and he asks about it often. We have been patient, considering COVID, but are now afraid we were cheated and much wish that we'd chosen a different box.
I have contacted customer service three times and been contacted by them four times, but they still haven't sent my box. They said it was my address that was the problem, but it is the same address everyone else, including other cratejoy businesses send to without issue. I discussed the address issue with one person and she indicated it would be sent. It wasn't. Then, after a while after I wrote the review I was contacted with the same excuse. I wrote back and still it has not been sent.
I feel like this box is a scam. Not only that, but Cratejoy itself is reflected badly upon by letting this happen to loyal customers.
Shipping
Verified Purchase
Excellent Quality
Dream Maker Creative on Oct 2021
Excellent quality.