Emily M.

Reviewer on Cratejoy


Reviews (4)

Excellent Quality

Symbolry Incense on Mar 2021

So pleased with my first order. An excellent price for high-quality incense. I love the Midwinter Night's Dream, and it surprised me because the combination of scents weren't what I would've ordered for myself. I'm looking forward to receiving more.

Curation
Shipping
Quality
Verified Purchase

Still Have Received Nothing

Treats on Feb 2021

I am another customer who has received nothing. Despite the shipping notice saying three days after order, we have waited a month and received nothing. I wrote and inquired and have received no response. This is frustrating as it was a present for a small child and he asks about it often. We have been patient, considering COVID, but are now afraid we were cheated and much wish that we'd chosen a different box.
I have contacted customer service three times and been contacted by them four times, but they still haven't sent my box. They said it was my address that was the problem, but it is the same address everyone else, including other cratejoy businesses send to without issue. I discussed the address issue with one person and she indicated it would be sent. It wasn't. Then, after a while after I wrote the review I was contacted with the same excuse. I wrote back and still it has not been sent.
I feel like this box is a scam. Not only that, but Cratejoy itself is reflected badly upon by letting this happen to loyal customers.

Shipping
Verified Purchase

Great Box, Prompt Shipping

IndiFix - A Monthly Box of Indian Snacks & Treats on Feb 2021

I liked most of the candies, and the ones I didn't someone else in my family did. This is a wonderful box. Very prompt shipping.

Curation
Shipping
Quality
Verified Purchase

Excellent Quality

Terra Create on Feb 2021

Excellent quality.

Curation
Shipping
Quality
Verified Purchase
Quick Stats
4 Reviews