when we received our first box, I sent a email to them, about everything we enjoyed but to let them know of a pencil that was missing ( may not seem like a big deal, but to alittle it is) and an issue we had with a battery. Not only did he respond in a timely matter he sent us a whole new extra box! I was only expecting to get the pencil and new battery replaced. That is going above and beyond! I and my son are extremely pleased! I totally would recommend if you have a kiddo into science/STEM this would be a great box for them to enjoy! So much to do and learn!
I got this box not know exactly what to expect. Let me tell you! Exactly what it says! I got four packs of Pokémon and 3 pairs of socks! I spilt the cards up for my two boys and they loved the socks! I’m so excited for them to receive there next box! Came before my next renew date as well! Totally recommend this!