Alaina D.

Reviewer on Cratejoy


Reviews (1)

Unreliable delivery

True Serenity Tea on Dec 2019

Overal, so unimpressed. I paid for the 1-year subscription and only received 1 or 2 boxes. I reached out to their customer service and we worked it out (I thought) they sent me a custom box with 2 months worth (to make up for the missed months) but I have not received anything since. They claimed it was an issue with my home address (which I've never had a problem with delivery before) and so we switched it to my work address. I get boxes weekly at work and I have not received any via my work address since switching delivery addresses. Very unimpressed with the poor quality of delivery.

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