Kristen B.
Reviewer on Cratejoy
Reviews (2)
Bad customer service
★☆☆☆☆
Grill Masters Club on Aug 2021
I got this box for my husband for Father's Day. The box came and was great, except an item wasn't sealed properly and had leaked everywhere. I contacted the company to see about getting a replacement, they said yes, but wanted me to send a picture first. I did. I never heard back. I waited a week and a half before I contacted them again. They claimed they never received my photo and email and asked me to send it again. I did. Once again I never heard back. Their lack of customer service is the primary reason for my review. I won't do business with them again.
★★☆☆☆
Curation
★★★★☆
Shipping
★★☆☆☆
Quality
Verified Purchase
Awesome subscription!
★★★★★
Once Upon a Book Club on Nov 2020
I love this box! The gifts are always great with matching the books and it’s an enjoyable experience! Would highly recommend.
★★★★★
Curation
★★★★★
Shipping
★★★★★
Quality
Verified Purchase
Quick Stats
2 Reviews
2 Helpful Votes