Rebecca V.

Reviewer on Cratejoy


Reviews (1)

THEY STEAL YOUR MONEY

SinglesSwag on Jun 2019

I could give zero stars if I could. The problem isn’t with the box itself but from the customer service. I was auto renewed for the next 6 months that I didn’t authorize or want. I reached out via email (there is no phone number) two days in a row and received no reply. Second day I reached out via Facebook messenger. They told me they could not refund my money. This was June 16th, my first box on the new subscription won’t even be shipped until July 1 so I gave them plenty of notice. They just said hope you enjoy your box. I said I didn’t want it and asked for a supervisor. They said one would reach out via email. It’s now day 10 and no email from them. I reached out again today via fb and also left a comment on their page about my experience. They deleted the comment and blocked me from leaving comments as well as blocked me from messaging them. STAY AWAY THEY STEAL YOUR MONEY.

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1 Review
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