I am simply in awe at the level of customer service I have received through Posh Home Box! I managed to stumble across the subscription while looking for "the perfect birthday gift" for my extremely posh friend (whose style is incredible). I thought this would be a great gift and ordered immediately. I received immediate notification and thanks, followed by a message of receipt. I then sent in a customer query, as I wanted a note to be sent to my friend receiving the gift- not only was the note sent, Martine created an e-card and sent it. My friend messaged back so very excited and now we are both anxiously awaiting her first box:) . THANK YOU!!