GREAT CUSTOMER SERVICE - There was an issue with my delivery and I emailed them. Received a human response right away, they were very kind and helpful.
I purchased the 3-month package as a gift for my boyfriend. We love mystery games/puzzle boxes and crush at escape rooms, so a subscription seemed like something we'd love. I had been wary in the past, worried that the experience and challenge might disappoint. Because Madmen & Hero's mixes puzzles in with real historical events I was really intrigued and took a chance - and I'm so glad I did!! We received our first box, and still working through it. It's very cool, very clever, I'm very satisfied with the level of difficulty and impressed by the thoughtfulness of the package. Many great at-home date nights to come!