We've done 2 of the 4 projects in the Bee box and they've both been a hit with our nearly-3-year-old. She definitely needs help doing the crafts but she is thrilled with the process and the results.
I also had to contact customer service over a truly baffling mistake I made with the order and they sent me a new box, no questions asked, even though it was my fault. We've purchased another 3 months.