Absolutely terrible customer service. Communication is seriously lacking. I haven't received any of the boxes that I paid for yet so cannot comment on the quality of products or curation. If I ever do receive any of the boxes, I will update the ratings for those categories. However, until then it is 0 in every area.
Update: I had to request CrateJoy to intervene and get the issue resolved. They were very prompt and helpful. I cannot say the same of these guys. I would suggest keeping away from them.