Finally received my items along with a nasty email. Apparently she feels I had no right to want what I paid for or to say I would contact the Better Business Bureau if I didn't get my items after waiting 2 months. I would never order anything again as apparently the owner is doing you a favor by even allowing you to purchase her items in the first place.
Updated review: I canceled my subscription crate after receiving a box of lavender products I am allergic too.
I had been previously been told items would be substituted but they weren't. When I emailed the company I was ignored.
I gave the stuff away as I could not use it and decided to order 15 items directly from their website.
Two items were left out after weeks of waiting for my order. I have contacted them 4 times in 2 months and was told finally my items would ship right away. A month later and 2 more emails and I still do not have my items. I understand the owner has gotten sick but feel like I have been more then patient. She wasn't too sick to take my money. The customer service is awful and no one will reply. At this time maybe it would be best to close the business as you obviously are over your head. It's to bad; I did love the products. At...
I have tried several spiritual/witchy boxes and this is hands down the best. It is put together with a lot of thought and the items you receive are well worth the price. There is a reason this box sells out and I have waited several months to be able to get one! If the quality I received stays this good, I will be a subscriber for a long, long time. Cannot wait to get my next box. Much Love and Light :>