**update 11/4/2019 - after a bumpy start, i received excellent customer service, and my mother received (and loves) her first box. her first activity is glass etching; she received quality, full size glasses to start her project, and the kit includes multiple ideas for future projects to use her new etching skills. great subscription! exactly what i was hoping for when sending the gift.
**review 10/22/2019 - i purchased this subscription as a gift for my 70 year old mother. the email sent to her to let her know about the gift was sent from "help desk" and looked suspicious, so she didn't open it at first. when i explained what it was, the email was just a receipt - including the amount i paid for the gift. she hasn't received her first box yet, but she's excited about the project(s), so i'm holding out on an overall opinion, but this was a disappointing start.