I purchased this as a Christmas gift for my son who loves spicy food and I thought it would be fun for him to get a surprise box every month of the year.
Unfortunately, the USPS lost our first box, which should have arrived before Christmas. I reached out to Cratejoy first who suggested I email the folks at Scorchin' Hot Box directly. When I did I received a prompt response AND they replaced the original box at no charge to me even though it was not their error.
As anticipated, my son was pretty psyched to get a subscription box of spicy food. There was a nice variety of snacks and a bottle of hot sauce. My son is 15 and can be pretty picky, but the snacks didn't last the evening and he's very much looking forward to receiving his next delivery.