Jackalyn M.

Reviewer on Cratejoy

Reviews (1)

Great quality plants or I thought...

House Plant Box on Jan 2020

I have always loved receiving subscription boxes. I wanted to try a plant one and it was so hard to pick one from Cratejoy. I ended up deciding for this one. I receive the normal house plant box. Each month has been a different beautiful plant. I can feel the quality of the plant by touching it. Definitely worth $12 a month. I can’t wait to receive my December plant.

Update: I received my January plant it was completely dead and brown, I could see a bit of the green it once was. I am extremely upset since I was really looking forward to this months plant. For the month of December I also received a almost dead plant but was able to bring it back to life so I did not mind it as much, but this months is just really bad I could not let it continue happening. I emailed customer service right away. An automatic email told me they would respond in 48 hours. 72 hours went by and I had to contact them again because I did not hear back from them. They responded asking for a picture. I emailed the picture right away on Jan 27, 2020 and to this date have not heard back. They definitely do not have 24/7 customer service like it says above.

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